DriveWealth experienced a notice incident on August 7, 2023, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 07, 2023, 01:59 PM UTC
Please be advised we are currently experiencing an issue with the ticketing platform where using the attachments feature is causing ticket opening to fail. We are currently investigating to identify the root cause and will provide more information as it becomes available
- resolved Aug 07, 2023, 04:03 PM UTC
The issue related to attachments in the ticketing platform has been successfully identified and rectified. As of now, the matter has been resolved. In the event that the problem persists, we kindly request you perform a hard refresh in your web browser and try again.