DriveWealth experienced a notice incident on August 8, 2023, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 08, 2023, 01:58 PM UTC
We are currently experiencing an issue with our API server. Our team is assembled to look into this issue. Please monitor this page for further updates.
- identified Aug 08, 2023, 02:11 PM UTC
Our teams have identified the issue and are currently working to remediate. Services are being restored and API traffic is starting to flow. Please continue to monitor this page for updates.
- monitoring Aug 08, 2023, 02:33 PM UTC
Our team has identified the cause of the issue and orders should resume as normal. Should you have any questions or continue to experience any issues, please contact your account manager.
- monitoring Aug 08, 2023, 08:06 PM UTC
Our team has identified the cause of the issue and orders should resume as normal. We are continuing to monitor for any residual issues. Should you have any questions or continue to experience any issues, please contact your account manager.
- resolved Aug 09, 2023, 05:33 PM UTC
This incident has been resolved.