DriveWealth incident

Inaccurate Cash Available for Withdrawal

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on October 10, 2023, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 01:29 PM UTC
Resolved
Oct 10, 2023, 06:59 PM UTC
Duration
5h 29m
Detected by Pingoru
Oct 10, 2023, 01:29 PM UTC

Update timeline

  1. identified Oct 10, 2023, 01:29 PM UTC

    Please be advised that due to the Columbus Day US Banking holiday certain accounts are reflecting inaccurate Cash Available for Withdrawal. We are actively working to identify and correct impacted accounts.

  2. identified Oct 10, 2023, 01:32 PM UTC

    We are continuing to actively work to identify and correct impacted accounts.

  3. identified Oct 10, 2023, 01:35 PM UTC

    We are continuing to actively work to identify and correct impacted accounts.

  4. resolved Oct 10, 2023, 06:59 PM UTC

    We have identified and adjusted the Cash Available for Withdrawal for impacted accounts. We will continue to monitor and advise if there any additional details to provide.