DriveWealth experienced a notice incident on April 2, 2024, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 02, 2024, 07:38 AM UTC
Due to a systems processing issue, the generation of the beginning of day "Cash Available for Trading" and "Cash Available for Withdrawal" balances for the April 2, 2024 trade day is still ongoing. DriveWealth will continue to provide updates until this issue is resolved.
- monitoring Apr 02, 2024, 08:30 AM UTC
The team has identified the issue and has implemented a fix to complete the processing. All systems are operating normally at this time. DriveWealth will continue to monitor.
- resolved Apr 03, 2024, 03:36 PM UTC
This incident has been resolved.