DriveWealth incident

KYC Processing Delay

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on April 17, 2024, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 03:52 PM UTC
Resolved
Apr 17, 2024, 04:51 PM UTC
Duration
59m
Detected by Pingoru
Apr 17, 2024, 03:52 PM UTC

Update timeline

  1. identified Apr 17, 2024, 03:52 PM UTC

    DriveWealth is currently investigating a technical issue that may result in KYC processing and account opening delays. Our team will provide additional information as soon as possible.

  2. resolved Apr 17, 2024, 04:51 PM UTC

    The previously reported issue has been resolved. All systems are operating normally.