DriveWealth experienced a notice incident on January 19, 2024, lasting 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 11, 2024, 11:02 PM UTC
Beginning Thursday, January 11, 2024, DriveHub will be undergoing system maintenance. During this time, DriveHub users will temporarily be unable to access the following functionality in DriveHub: Status Change; Status Change Reason; Status Change Reason (Other); Interest Free. We will communicate once full functionality is restored. In the interim, please open a support ticket if you need to perform one of these functions and our operations team will assist. Please contact your account management team with any additional questions.
- identified Jan 11, 2024, 11:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 19, 2024, 03:13 PM UTC
The issue has been resolved. All systems are currently operational, including restored access to the following functionality in DriveHub: Status Change; Status Change Reason; Status Change Reason (Other); Interest Free.
- identified Jan 19, 2024, 03:13 PM UTC
The issue has been resolved. All systems are currently operational, including restored access to the following functionality in DriveHub: Status Change; Status Change Reason; Status Change Reason (Other); Interest Free.
- resolved Jan 19, 2024, 03:15 PM UTC
The issue has been resolved. All systems are currently operational, including restored access to the following functionality in DriveHub: Status Change; Status Change Reason; Status Change Reason (Other); Interest Free.