DriveWealth incident

Delays Reporting Certain Opening Execution Messages

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on March 18, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 02:28 PM UTC
Resolved
Mar 19, 2024, 02:31 PM UTC
Duration
1d
Detected by Pingoru
Mar 18, 2024, 02:28 PM UTC

Update timeline

  1. investigating Mar 18, 2024, 02:25 PM UTC

    Due to a technical issue at one of DriveWealth's liquidity partners, DriveWealth experienced delays reporting a limited number of opening execution trade reports to certain partners. All effected execution reports were delivered as of 10:17 AM EDT. DriveWealth will contact individually impacted partners

  2. monitoring Mar 18, 2024, 02:28 PM UTC

    All affected execution reports were delivered to customers as of 10:17 AM EDT. DriveWealth continues to monitor executions reported by the liquidity partner.

  3. monitoring Mar 18, 2024, 02:58 PM UTC

    DriveWealth continues to investigate and monitor.

  4. monitoring Mar 18, 2024, 02:58 PM UTC

    DriveWealth continues to investigate and monitor.

  5. monitoring Mar 18, 2024, 03:28 PM UTC

    DriveWealth continues to investigate and monitor.

  6. monitoring Mar 18, 2024, 04:01 PM UTC

    DriveWealth is continuing to investigate and will reach out individually affected partners.

  7. resolved Mar 19, 2024, 02:31 PM UTC

    This incident has been resolved.