DriveWealth experienced a notice incident on August 26, 2024, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 26, 2024, 08:00 PM UTC
We wanted to inform you that the ServiceNow platform is currently experiencing an outage, which is affecting the ability to submit and receive ticket responses. In the meantime, if you are unable to open up a support inquiry, please contact the DriveWealth relationship management team. All DriveWealth systems are functioning normally.
- resolved Aug 26, 2024, 08:54 PM UTC
The incident has been resolved by Service Now.