DriveWealth incident

Pre-market Order Execution Report Delay

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on February 18, 2025, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 02:59 PM UTC
Resolved
Feb 18, 2025, 08:59 PM UTC
Duration
5h 59m
Detected by Pingoru
Feb 18, 2025, 02:59 PM UTC

Update timeline

  1. investigating Feb 18, 2025, 02:59 PM UTC

    DriveWealth is investigating a subset of pre-market orders that were executed in the opening auction but whose execution reports are currently in a pending state. More information will be provided as it becomes available.

  2. identified Feb 18, 2025, 08:01 PM UTC

    Execution reports for the previously filled opening auction orders have begun to be transmitted to partners. A further update will be provided when the process completes.

  3. resolved Feb 18, 2025, 08:59 PM UTC

    All execution reports for the previously reported issue have been delivered to partners. Partners with any questions related to the incident can contact their relationship manager.