Ongoing since 03:11 PM UTC.
The issue affecting processing of a subset of API orders has been identified and corrective action has been taken. As of 10:06 AM ET, new orders are being processed as expected through the Order API. FIX /orders were not impacted. Orders that were pending during the incident are still being worked through. We will continue to monitor and provide updates until full resolution is confirmed. We will provide updates as more information becomes available
Update timeline
- investigating Nov 10, 2026, 03:11 PM UTC
Please be advised that DriveWealth is currently investigating a technical issue affecting processing of a subset of API orders. Some orders are remaining in a pending state and are not being processed through the Order API as expected. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. FIX /orders are not impacted. We will provide updates as more information becomes available
- monitoring Nov 10, 2026, 03:19 PM UTC
The issue affecting processing of a subset of API orders has been identified and corrective action has been taken. As of 10:06 AM ET, new orders are being processed as expected through the Order API. FIX /orders were not impacted. Orders that were pending during the incident are still being worked through. We will continue to monitor and provide updates until full resolution is confirmed. We will provide updates as more information becomes available
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