DrChrono experienced a notice incident on February 16, 2024 affecting drchrono iPad EHR, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
drchrono iPad EHR
Update timeline
- identified Feb 16, 2024, 05:59 PM UTC
Our team is currently investigating an issue updating the status of an appointment or utilizing appointment filters via the EHR iOS application. At this time, some users may receive a 500 error or a blinking spinning wheel when attempting to update appointment status or use appointment filters. Please note that the status can be updated successfully via the website as a workaround.
- monitoring Feb 16, 2024, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 19, 2024, 02:41 PM UTC
This incident has been resolved.