DrChrono experienced a minor incident on April 6, 2026 affecting drchrono.com, lasting 21h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 06, 2026, 07:37 PM UTC
DrChrono has identified that a limited set of users may be experiencing slowness within the application. We are investigating the issue and will post updates every 60 minutes or as soon as they become available.
- monitoring Apr 06, 2026, 08:41 PM UTC
DrChrono has implemented mitigation steps to address the earlier reported slowness affecting a limited set of users while we continue to isolate the root cause. We are currently monitoring system performance to ensure stability.
- resolved Apr 07, 2026, 05:34 PM UTC
DrChrono has resolved the issue that was causing slowness for a limited set of users. System performance has returned to normal, and we will continue to monitor to ensure ongoing stability.