DrChrono incident

DrChrono Slowness

Minor Resolved View vendor source →
Started
Apr 06, 2026, 07:37 PM UTC
Resolved
Apr 07, 2026, 05:34 PM UTC
Duration
21h 57m
Detected by Pingoru
Apr 06, 2026, 07:37 PM UTC

Affected components

drchrono.com

Update timeline

  1. investigating Apr 06, 2026, 07:37 PM UTC

    DrChrono has identified that a limited set of users may be experiencing slowness within the application. We are investigating the issue and will post updates every 60 minutes or as soon as they become available.

  2. monitoring Apr 06, 2026, 08:41 PM UTC

    DrChrono has implemented mitigation steps to address the earlier reported slowness affecting a limited set of users while we continue to isolate the root cause. We are currently monitoring system performance to ensure stability.

  3. resolved Apr 07, 2026, 05:34 PM UTC

    DrChrono has resolved the issue that was causing slowness for a limited set of users. System performance has returned to normal, and we will continue to monitor to ensure ongoing stability.

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