DrChrono experienced a minor incident on May 5, 2026 affecting drchrono.com, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
drchrono.com
Update timeline
- investigating May 05, 2026, 04:02 PM UTC
We are currently aware of an issue impacting a small subset of customers where appointment reminders are not being sent. Our Engineering team is actively investigating and working toward a resolution. We will provide an update here as soon as the issue has been resolved.
- resolved May 05, 2026, 05:39 PM UTC
The issue impacting appointment reminders has been resolved. All systems are now operating normally. Thank you for your patience.