DrChrono incident

Appointment Reminder Issue

Started
May 05, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
May 05, 2026, 04:02 PM UTC

Affected components

drchrono.com

Update timeline

  1. investigating May 05, 2026, 04:02 PM UTC

    We are currently aware of an issue impacting a small subset of customers where appointment reminders are not being sent. Our Engineering team is actively investigating and working toward a resolution. We will provide an update here as soon as the issue has been resolved.

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