DrChrono incident

DrC Slowness

Minor Resolved View vendor source →

DrChrono experienced a minor incident on April 2, 2024 affecting drchrono.com, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 08:06 PM UTC
Resolved
Apr 02, 2024, 10:23 PM UTC
Duration
2h 16m
Detected by Pingoru
Apr 02, 2024, 08:06 PM UTC

Affected components

drchrono.com

Update timeline

  1. investigating Apr 02, 2024, 08:06 PM UTC

    DrChrono users may be experiencing slowness. We are working with our engineering team on a resolution. This page will be updated every hour for updates.

  2. monitoring Apr 02, 2024, 09:22 PM UTC

    DrChrono is monitoring the system slowness.

  3. monitoring Apr 02, 2024, 09:36 PM UTC

    Our engineers have pushed a resolution and are monitoring the system at this time. We will move the status of this incident to resolve in the next 30 minutes.

  4. resolved Apr 02, 2024, 10:23 PM UTC

    Our team has resolved the issues related to system slowness. Please reach out to support if you continue to experience issues. We are sorry for the inconvenience this may have caused.