DrChrono incident

Vendor-Quest Labs

Notice Resolved View vendor source →

DrChrono experienced a notice incident on April 17, 2024 affecting drchrono.com, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 05:17 PM UTC
Resolved
Apr 17, 2024, 08:32 PM UTC
Duration
3h 15m
Detected by Pingoru
Apr 17, 2024, 05:17 PM UTC

Affected components

drchrono.com

Update timeline

  1. investigating Apr 17, 2024, 05:17 PM UTC

    Quest, our lab vendor, is currently experiencing an outage that may affect lab results and lab orders. We will continue to use this page to monitor as we learn more from Quest. We apologize for any issues this may cause.

  2. investigating Apr 17, 2024, 08:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 17, 2024, 08:32 PM UTC

    Quest has resolved their outage. We are sorry for any issues this may have caused.