DrChrono experienced a minor incident on May 22, 2024 affecting Quest Diagnostics, lasting 22h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Diagnostics
Update timeline
- investigating May 22, 2024, 03:28 PM UTC
We are currently experiencing an issue importing lab results from Quest Labs. Our engineering team is aware of the issue and is actively working towards a resolution in partnership with Quest Labs. Lab result delivery may be delayed until the issue is resolved.
- identified May 22, 2024, 04:19 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 23, 2024, 01:59 PM UTC
The DrChrono team has resolved issues with Quest Labs. We are sorry for any inconveniences this caused. If you have any further questions please reach out to support.