DrChrono experienced a major incident on June 24, 2024 affecting onpatient.com and onpatient iPhone PHR, lasting 10h 16m. The incident has been resolved; the full update timeline is below.
Affected components
onpatient.comonpatient iPhone PHR
Update timeline
- investigating Jun 24, 2024, 11:51 AM UTC
Our team is aware of an issue with OnPatient. We are working diligently to resolve this issue. We will continue to use this page to update the status of our progress.
- monitoring Jun 24, 2024, 12:16 PM UTC
We have implemented a fix. Please note that it may take 15-30 minutes for the fix to take effect for some users. We will continue to monitor the situation until it is fully resolved. We will continue to update this status page.
- resolved Jun 24, 2024, 10:07 PM UTC
OnPatient issues have been resolved. We are sorry for any issues this may have caused.