DrChrono experienced a critical incident on July 16, 2024 affecting Quest Diagnostics, lasting 23h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Quest Diagnostics
Update timeline
- investigating Jul 16, 2024, 07:13 PM UTC
We have been made aware from our third party vendor, Quest that they are having system issues. This will effect lab orders, as well as receiving results. We will continue to use this page to monitor the status.
- resolved Jul 17, 2024, 06:28 PM UTC
We have been notified by Quest Diagnostics that this issue has been resolved. We are sorry for any issues this may have caused you.