DrChrono experienced a minor incident on December 19, 2024 affecting drchrono.com and drchrono iPad EHR, lasting 19h. The incident has been resolved; the full update timeline is below.
Affected components
drchrono.comdrchrono iPad EHR
Update timeline
- monitoring Dec 19, 2024, 07:08 PM UTC
Monitoring: We have identified an issue with documents displayed in the patient chart. We have implemented a fix and are monitoring the results.
- identified Dec 19, 2024, 07:23 PM UTC
Identified: We have identified an issue with documents displayed in the patient chart. We have identified a fix and are working towards resolving this issue.
- resolved Dec 20, 2024, 02:08 PM UTC
This incident has been resolved.