DrChrono incident

DrChrono Intermittent Issues

Minor Resolved View vendor source →

DrChrono experienced a minor incident on December 26, 2024 affecting drchrono.com, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2024, 07:15 PM UTC
Resolved
Dec 26, 2024, 11:33 PM UTC
Duration
4h 18m
Detected by Pingoru
Dec 26, 2024, 07:15 PM UTC

Affected components

drchrono.com

Update timeline

  1. investigating Dec 26, 2024, 07:15 PM UTC

    DrChrono is experiencing a disruption with faxing and sending lab orders. We are investigating the issue and will continue to update this page. Please reach out to support for further questions.

  2. investigating Dec 26, 2024, 07:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 26, 2024, 11:33 PM UTC

    We have implemented a fix for the outage and the issue is resolved. We are sorry for the inconvenience. Please reach out to support for further questions.