DrChrono incident

OnPatient Login Issues with DrChrono

Notice Resolved View vendor source →

DrChrono experienced a notice incident on March 6, 2025 affecting onpatient.com and onpatient iPhone PHR, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 02:13 PM UTC
Resolved
Mar 06, 2025, 05:29 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 06, 2025, 02:13 PM UTC

Affected components

onpatient.comonpatient iPhone PHR

Update timeline

  1. investigating Mar 06, 2025, 02:13 PM UTC

    We are currently aware of issues affecting users attempting to log into OnPatient via DrChrono. Our team is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding as we work on resolving this. We will provide updates as soon as we have more information.

  2. monitoring Mar 06, 2025, 03:00 PM UTC

    We are pleased to inform you that a fix has been implemented affecting users logging into OnPatient via DrChrono. Our team is continuing to monitor the situation closely to ensure everything remains stable.

  3. resolved Mar 06, 2025, 05:29 PM UTC

    This incident has been resolved.