DrChrono experienced a minor incident on March 23, 2026 affecting drchrono.com, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 07:55 PM UTC
Our team has identified reports of system slowness across various areas of the DrChrono website and are actively investigating. Updates will be provided as they become available. At this time, the DrChrono EHR mobile app remains fully functional.
- monitoring Mar 23, 2026, 10:00 PM UTC
Our Engineering team is still actively investigating the system slowness previously impacting parts of the DrChrono website. Performance has improved, and we are continuing to monitor the system closely to ensure stability. We will provide further updates if any issues reoccur or once we confirm full resolution. At this time, the DrChrono EHR mobile app remains fully functional.
- resolved Mar 23, 2026, 11:54 PM UTC
The issue causing system slowness across portions of the DrChrono website has been resolved. All services are now functioning normally. We appreciate your patience and understanding.