Drata incident

AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.

Major Resolved View vendor source →

Drata experienced a major incident on October 20, 2025, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:02 AM UTC
Resolved
Oct 20, 2025, 12:00 PM UTC
Duration
2h 57m
Detected by Pingoru
Oct 20, 2025, 09:02 AM UTC

Update timeline

  1. identified May 13, 2026, 02:13 PM UTC

    Our team is currently investigating an issue in which AWS incident in us-east-1 is causing monitors to fail for resources in that region and may cause drata.com to load slowly for some customers. We will provide updates as they become available.

  2. resolved May 13, 2026, 02:13 PM UTC

    Our upstream provider, AWS, has fully mitigated the us-east-1 DNS issue. Monitors for that region are now being processed as expected and drata.com is loading normally. This incident is now resolved.