Drata incident

Some device monitoring tests not progressing for some customers

Resolved after 3 hours 13 minutes, on October 29, 2025.

identified May 13, 2026, 02:13 PM UTC

A fix has been released. Tests with the 'Device' category have been re-enabled and will automatically run with the next cycle of automated compliance tests. For any customers that would like to run the 'Device' category tests now, please use the 'Test now' button.

Started
Oct 29, 2025, 08:33 AM UTC
Resolved
Oct 29, 2025, 11:47 AM UTC
Duration
3h 13m
Detected by Pingoru
Oct 29, 2025, 08:33 AM UTC

Update timeline

  1. identified May 13, 2026, 02:13 PM UTC

    We have identified an issue where some customers may see Device category tests remain in the "testing" state after completion. Our engineering team has identified the root cause and is actively working on a fix.

  2. identified May 13, 2026, 02:13 PM UTC

    A fix has been released. Tests with the 'Device' category have been re-enabled and will automatically run with the next cycle of automated compliance tests. For any customers that would like to run the 'Device' category tests now, please use the 'Test now' button.

  3. resolved May 13, 2026, 02:13 PM UTC

    This incident has been resolved.

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