Drata incident

Some customers unable to login

Critical Resolved View vendor source →

Drata experienced a critical incident on November 4, 2025 affecting Web Application, lasting 22h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 03:51 AM UTC
Resolved
Nov 05, 2025, 02:46 AM UTC
Duration
22h 55m
Detected by Pingoru
Nov 04, 2025, 03:51 AM UTC

Affected components

Web Application

Update timeline

  1. investigating May 13, 2026, 02:12 PM UTC

    Our team is currently investigating an issue in which some customers are unable to login. We will provide updates as they become available.

  2. identified May 13, 2026, 02:13 PM UTC

    The root cause of the issue has been identified. We are actively working on a fix.

  3. identified May 13, 2026, 02:13 PM UTC

    A fix for the issue has been implemented. We are actively deploying the fix to all regions.

  4. monitoring May 13, 2026, 02:13 PM UTC

    A fix for the issue has been deployed. The team will continue to monitor.

  5. resolved May 13, 2026, 02:13 PM UTC

    This incident has been resolved.