Resolved after 22 hours 55 minutes, affecting Web Application, on November 4, 2025.
A fix for the issue has been deployed. The team will continue to monitor.
Affected components
Web Application
Update timeline
- investigating May 13, 2026, 02:12 PM UTC
Our team is currently investigating an issue in which some customers are unable to login. We will provide updates as they become available.
- identified May 13, 2026, 02:13 PM UTC
The root cause of the issue has been identified. We are actively working on a fix.
- identified May 13, 2026, 02:13 PM UTC
A fix for the issue has been implemented. We are actively deploying the fix to all regions.
- monitoring May 13, 2026, 02:13 PM UTC
A fix for the issue has been deployed. The team will continue to monitor.
- resolved May 13, 2026, 02:13 PM UTC
This incident has been resolved.
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