Drata incident

Connectivity issues with EU API

Critical Resolved View vendor source →

Drata experienced a critical incident on December 4, 2025 affecting API EU and Web Application, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 10:36 AM UTC
Resolved
Dec 04, 2025, 10:50 AM UTC
Duration
13m
Detected by Pingoru
Dec 04, 2025, 10:36 AM UTC

Affected components

API EUWeb Application

Update timeline

  1. investigating May 13, 2026, 02:12 PM UTC

    Our team is currently investigating an issue in which customers can't login to Web Application in EU region.

  2. monitoring May 13, 2026, 02:12 PM UTC

    We identified the root cause and implemented a fix. Customers are able to login again to the application. Team is monitoring to make sure system availability is back to normal.

  3. resolved May 13, 2026, 02:12 PM UTC

    This incident is now resolved.