Drata app not loading correctly

Update timeline

1. investigating May 13, 2026, 02:12 PM UTC

   We are experiencing elevated error rates affecting across all functionality. Our engineering team is actively investigating and working to restore normal service. We will provide updates as we learn more.

2. investigating May 13, 2026, 02:12 PM UTC

   **Status Update - Drata App Access Issues** We are currently experiencing elevated error rates affecting the Drata application at https://app.drata.com/. Users are unable to access the app across all functionality at this time. Our engineering team has been notified and is actively investigating the root cause. Initial analysis indicates the issue may be related to a recent deployment coinciding with a recent Cloudflare issue. At this time, we have no indication that background processing such as syncs or autopilot functionality have been affected. Our API infrastructure remains operational. Thank you for your patience as we work through this issue.

3. investigating May 13, 2026, 02:12 PM UTC

   Drata functionality has been restored. The elevated error rates were caused by an upstream Cloudflare incident (https://www.cloudflarestatus.com/incidents/jk2mx637l9k9) which has now been resolved. All systems are operating normally.

4. investigating May 13, 2026, 02:12 PM UTC

   Drata functionality is currently affected by elevated error rates caused by an upstream Cloudflare incident (https://www.cloudflarestatus.com/incidents/m1xvmqf37z97)

5. resolved May 13, 2026, 02:12 PM UTC

   This incident has been resolved.