Resolved after 45 minutes, affecting Website, on February 10, 2026.
We've implemented a workaround that resolves the issue, but some images may take longer to load. Once AWS resolves the issue, we'll be back to normal.
Affected components
Update timeline
- investigating Feb 10, 2026, 09:01 PM UTC
We are investigating unexpected errors when trying to open/preview files.
- identified Feb 10, 2026, 09:31 PM UTC
It is related to a global issue affecting AWS Cloudfront: https://health.console.aws.amazon.com/health/home#/account/dashboard/open-issues?eventID=arn:aws:health:global::event/CLOUDFRONT/AWS_CLOUDFRONT_OPERATIONAL_ISSUE/AWS_CLOUDFRONT_OPERATIONAL_ISSUE_5D2B3_81D5FA9EA2B&eventTab=details
- resolved Feb 10, 2026, 09:46 PM UTC
We've implemented a workaround that resolves the issue, but some images may take longer to load. Once AWS resolves the issue, we'll be back to normal.
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