DotRoll incident

Customer API, ns1.dotroll.com, and 3 other services are down

Ongoing since 08:17 AM UTC, affecting Customer Services (Customer API).

investigating Nov 03, 2026, 01:16 AM UTC

Customer API recovered.

Started
Nov 02, 2026, 08:17 AM UTC
Resolved
Ongoing
Duration
● 2d 8h
Detected by Pingoru
Nov 02, 2026, 08:17 AM UTC

Affected components

Customer Services (Customer API)

Update timeline

  1. investigating Nov 02, 2026, 08:17 AM UTC

    ns1.dotroll.com went down.

  2. investigating Nov 02, 2026, 08:26 AM UTC

    ns2.dotroll.com went down.

  3. investigating Nov 02, 2026, 08:37 AM UTC

    ns2.dotroll.com recovered.

  4. investigating Nov 02, 2026, 08:43 AM UTC

    ns1.dotroll.com recovered.

  5. investigating Nov 02, 2026, 11:07 AM UTC

    Mail sending on cl05.webspacecontrol.com went down.

  6. investigating Nov 02, 2026, 11:11 AM UTC

    Mail sending on cl29.webspacecontrol.com went down.

  7. investigating Nov 02, 2026, 11:24 AM UTC

    Mail sending on cl05.webspacecontrol.com recovered.

  8. investigating Nov 03, 2026, 01:00 AM UTC

    Customer API went down.

  9. investigating Nov 03, 2026, 01:16 AM UTC

    Customer API recovered.

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