Open API Order Health Impacted
Affected: Orders
DoorDash Outage History
DoorDash is up right nowDoorDash had 20 outages in the last 2 years totaling 23h 21m of downtime — averaging 0.8 incidents per month.
There were 20 DoorDash outages since June 6, 2025 totaling 23h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.
Order Health Impacted
Affected: Orders
Timeline · 2 updates
- investigating Apr 15, 2026, 08:33 AM UTC
We are currently investigating this issue.
- resolved Apr 15, 2026, 08:46 AM UTC
This incident has been resolved.
Partial Order Health impacted
Affected: Drive API
Timeline · 3 updates
- investigating Apr 15, 2026, 08:30 AM UTC
Doordash order health seems to be impacted partially, seeing higher than expected latency. The team is actively investigating the issue.
- investigating Apr 15, 2026, 08:45 AM UTC
The team has investigated and resolved the issue. Seeing api metrics back in trend.
- resolved Apr 15, 2026, 08:46 AM UTC
This incident has been resolved.
Event logs outage
Affected: Developer Portal
Timeline · 4 updates
- investigating Mar 19, 2026, 04:22 PM UTC
We have detected an issue with Event Logs in Developer Portal. We are actively investigating.
- identified Mar 19, 2026, 04:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 10:46 PM UTC
The incident has been resolved.
Developer portal authentication issue
Affected: Developer Portal
Timeline · 3 updates
- identified Dec 12, 2025, 03:15 PM UTC
We are aware of users to be unable to access developer portal. The team is actively investigating the issue.
- monitoring Dec 12, 2025, 03:42 PM UTC
A fix has been deployed and we are monitoring auth errors.
- resolved Dec 12, 2025, 04:14 PM UTC
We are no longer seeing the errors, Dev Portal should be available now.
Service Degradation Due to Cloudflare Outage
Affected: Drive APIDoorDash Careers SiteMx WebsitesDrive Order FulfillmentNative AppsDrive Delivery Tracking PageOnline Ordering (Storefront)Developer PortalMerchant PortalOrdersMerchant TabletMenu UpdatesDasher Status UpdatesBusiness Manager AppCatalogInventory
Timeline · 4 updates
- investigating Dec 05, 2025, 09:01 AM UTC
We are currently experiencing service degradation due to an outage with Cloudflare. This issue is causing platform-wide issues with DoorDash and may cause errors for some users. Our engineering teams are monitoring the situation and working to mitigate customer impact.
- investigating Dec 05, 2025, 09:03 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2025, 09:26 AM UTC
We are seeing recovery across our systems and are monitoring to confirm full restoration.
- resolved Dec 05, 2025, 09:35 AM UTC
This incident has been resolved.
Drive Order Creation - Issue Detected
Affected: Drive API
Timeline · 3 updates
- investigating Dec 03, 2025, 10:16 PM UTC
We have detected an issue with Drive Order Creation V1 API. We are actively investigating. API calls to the Create Delivery V1 endpoint that fail may be successful on retry. Next update in 15 minutes.
- monitoring Dec 03, 2025, 10:27 PM UTC
The issue with Order Creation is resolved but we will continue to monitor. Next update in 15 minutes.
- resolved Dec 03, 2025, 10:45 PM UTC
The issue with Order Creation is now confirmed to be resolved. No further updates.
Order volume impacted
Affected: Orders
Timeline · 2 updates
- investigating Dec 03, 2025, 01:36 AM UTC
Partial order volume impact
- resolved Dec 03, 2025, 01:38 AM UTC
This incident has been resolved.
Drive Order Creation - Issue Resolved
Timeline · 1 update
- resolved Oct 17, 2025, 07:36 PM UTC
From 9am to 12:49pm PT a new validation rule on DoorDash Drive was unexpectedly applied, requiring non-empty first and last names. This rule caused order creation requests with an empty customer first or last name to be rejected across API integrations and through the "Request a Delivery" form on the Merchant portal. After the rule change was rolled back by 12:49pm PT, the previous name validation rules were being applied and orders with empty first or last name were being accepted.
Drive Order Fulfillment - Drive ETA Degradation
Timeline · 1 update
- resolved Oct 14, 2025, 06:00 PM UTC
From 7:55 PM PDT on October 7, 2025 to 11:15PM PDT October 7, 2025, Drive experienced degraded ETA accuracy due to an internal database corruption issue. During this time, ETA estimates appeared significantly longer than expected for all Drive merchants. The underlying issue was partially resolved by 11:15 PM PDT and fully resolved by 2:25 AM PDT on October 8, 2025, and ETA accuracy has since returned to normal.
Drive Order Creation - Issue detected
Affected: Drive Order FulfillmentOnline Ordering (Storefront)Orders
Timeline · 6 updates
- investigating Sep 11, 2025, 03:45 PM UTC
We have detected an issue with Order Creation. We are actively investigating.
- investigating Sep 11, 2025, 03:50 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 11, 2025, 03:51 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 11, 2025, 03:51 PM UTC
The issue has been identified and working to be mitigated. We are seeing recovery
- monitoring Sep 11, 2025, 03:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 04:02 PM UTC
This incident has been resolved.
Degradation on SSIO (store onboarding) endpoint
Timeline · 2 updates
- investigating Aug 06, 2025, 08:49 PM UTC
Impact since 8/6 7am PST
- resolved Aug 06, 2025, 09:04 PM UTC
Team identified cause and issue is now mitigated as of 2pm.
Marketplace Orders impacted
Timeline · 1 update
- resolved Aug 05, 2025, 08:03 PM UTC
This incident has been resolved. From 11:42 AM to 11:48 AM and 12:02 PM to 12:10 PM PT, due to internal outage there was drop in order volume. We have since recovered.
Drive API error spike
Affected: Drive API
Timeline · 5 updates
- investigating Aug 05, 2025, 07:10 PM UTC
We are currently investigating this issue.
- investigating Aug 05, 2025, 07:18 PM UTC
We have recovered and root causing the error spikes.
- monitoring Aug 05, 2025, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 05, 2025, 07:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 05, 2025, 07:28 PM UTC
This incident has been resolved. From 11:42 to 11:48, 12:02 to 12:10 we had two API 500 error spikes caused by internal DB outage. During the incident 7% of Drive Classic requests got impacted; and 25% of Drive API requests got impacted. Retries during the time would have worked if the clients have retry logic.
Doordash orders - Issue detected
Affected: OrdersMerchant Tablet
Timeline · 4 updates
- investigating Jul 31, 2025, 09:35 AM UTC
We have detected an issue with the orders functionality. We are investigating.
- identified Jul 31, 2025, 09:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 31, 2025, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2025, 10:04 AM UTC
This incident has been resolved.
Marketplace Order impacted
Affected: Orders
Timeline · 4 updates
- investigating Jul 09, 2025, 10:20 AM UTC
Team is investigating on the issue
- identified Jul 09, 2025, 12:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2025, 01:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2025, 01:42 PM UTC
This incident has been resolved.
Drive Order Fulfillment - Issue Detected
Affected: Drive Order FulfillmentDrive Delivery Tracking Page
Timeline · 6 updates
- investigating Jul 09, 2025, 09:43 AM UTC
We have detected an issue with Order Fulfillment and are actively investigating.
- investigating Jul 09, 2025, 10:07 AM UTC
We are continuing to investigate this issue.
- investigating Jul 09, 2025, 11:00 AM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2025, 12:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 09, 2025, 12:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2025, 01:46 PM UTC
This incident has been resolved.
Drive Order Creation and Fulfillment - Issue Detected
Affected: Drive APIDrive Order Fulfillment
Timeline · 7 updates
- investigating Jun 10, 2025, 07:29 AM UTC
We have detected an issue with Order Creation and Fulfillment. We are actively investigating.
- investigating Jun 10, 2025, 08:10 AM UTC
We have detected an issue with Order Creation and Fulfillment. We are actively investigating.
- investigating Jun 10, 2025, 08:35 AM UTC
We are continuing to investigate this issue.
- identified Jun 10, 2025, 08:57 AM UTC
We have identified an issue with Order Creation and Fulfillment. We are actively working on a resolution. Next update in 15 minutes.
- monitoring Jun 10, 2025, 09:37 AM UTC
The issue with Order Creation and Fulfillment is resolved but we will continue to monitor.
- investigating Jun 10, 2025, 09:42 AM UTC
The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates.
- resolved Jun 10, 2025, 09:42 AM UTC
The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates.
Order Health Degraded
Affected: Developer PortalOrders
Timeline · 7 updates
- investigating Jun 10, 2025, 07:08 AM UTC
Starting 11:05PM PST, Doordash is experiencing degraded order health. Team is investigating the issue
- investigating Jun 10, 2025, 07:12 AM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2025, 08:18 AM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2025, 08:44 AM UTC
We are seeing some recovery, but haven't fully mitigated yet. We are continuing to investigate and mitigate.
- investigating Jun 10, 2025, 09:12 AM UTC
We are seeing major recovery. We will continue to investigate and fully mitigate.
- monitoring Jun 10, 2025, 09:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2025, 09:32 AM UTC
The issues affecting Order health have been fixed, and we are fully recovered.
Drive API Degraded
Affected: Drive API
Timeline · 5 updates
- investigating Jun 06, 2025, 06:41 PM UTC
We've detected an issue affecting Drive API. Our services are degraded and we're investigating.
- investigating Jun 06, 2025, 06:44 PM UTC
We are continuing to investigate this issue.
- identified Jun 06, 2025, 07:10 PM UTC
The issue has been identified, and the team is working on a multi-step fix. Service has partially recovered, and public API error rates have significantly decreased and are currently stable. The team is continuing to closely monitor the situation.
- identified Jun 06, 2025, 07:44 PM UTC
The issue has been mitigated and system behavior has stabilized.
- resolved Jun 06, 2025, 07:45 PM UTC
The team is continuing with cleanup efforts and will monitor closely to ensure full recovery. Thank you for your patience during this incident