Ongoing since 03:15 AM UTC, affecting Service Experience (Dashboard).
We are currently investigating an issue affecting the Dashboard at dashboard.doku.com. Impact: Users are unable to generate reports through the Dashboard. Users are unable to upload documents. Current Status: Uploading Document process is gradually back to normal. For Generate report the issue is still ongoing. We will update for the next 30 minutes.
Affected components
Update timeline
- identified Nov 04, 2026, 03:15 AM UTC
We have detected an issue affecting the Dashboard at dashboard.doku.com. Impact: Users are unable to generate reports through the Dashboard. Users are unable to upload documents. Current Status: An issue has been detected, and our team will provide further updates as more information becomes available.
- investigating Nov 04, 2026, 03:55 AM UTC
We are currently investigating an issue affecting the Dashboard at dashboard.doku.com. Impact: Users are unable to generate reports through the Dashboard. Users are unable to upload documents. Current Status: Our team is actively investigating the issue to identify the root cause. Further updates will be provided as more information becomes available.
- investigating Nov 04, 2026, 09:15 AM UTC
We are currently investigating an issue affecting the Dashboard at dashboard.doku.com. Impact: Users are unable to generate reports through the Dashboard. Users are unable to upload documents. Current Status: Uploading Document process is gradually back to normal. For Generate report the issue is still ongoing. We will update for the next 30 minutes.
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