DOKU incident

Batch Upload and Generate Report Distruption

Ongoing since 01:47 AM UTC, affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards) and [PagerDuty Statuspage] Dashboard Services - Business Service (Dashboard) and 1 more.

investigating Oct 30, 2026, 02:39 AM UTC

Investigating - We are currently conducting unscheduled infrastructure maintenance. To ensure system stability and data integrity while our engineering team applies necessary structural updates, we have temporarily paused live processing for the following specific module. <...

Started
Oct 30, 2026, 01:47 AM UTC
Resolved
Ongoing
Duration
● 1h 18m
Detected by Pingoru
Oct 30, 2026, 01:47 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Credit Card (Cards)[PagerDuty Statuspage] Dashboard Services - Business Service (Dashboard)[PagerDuty Statuspage] Settlement - Business Service (Settlement)

Update timeline

  1. identified Oct 30, 2026, 01:47 AM UTC

    "We are currently experiencing an incident affecting Batch Upload due to a disruption on our side. Impact: - Batch Upload transactions are currently unable to be processed Current Status: - The incident is being investigated."

  2. investigating Oct 30, 2026, 02:39 AM UTC

    Investigating - We are currently conducting unscheduled infrastructure maintenance. To ensure system stability and data integrity while our engineering team applies necessary structural updates, we have temporarily paused live processing for the following specific module. <...

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