DoIT incident

Email Delivery Disruption

Minor Resolved View vendor source →

DoIT experienced a minor incident on August 31, 2025 affecting DoiT Console, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2025, 10:10 AM UTC
Resolved
Aug 31, 2025, 03:05 PM UTC
Duration
4h 55m
Detected by Pingoru
Aug 31, 2025, 10:10 AM UTC

Affected components

DoiT Console

Update timeline

  1. identified Aug 31, 2025, 10:10 AM UTC

    We have identified an issue with our email service provider that is preventing emails from being sent. This may impact user invitations, alerts, budgets, cost anomaly notifications, and other email-based features. Our team is actively working to resolve the issue and will provide updates as they become available.

  2. resolved Aug 31, 2025, 03:05 PM UTC

    The issue with our email service provider has been fully resolved. Email delivery is now operating normally across all features.