DoIT incident

AWS missing data

Notice Resolved View vendor source →

DoIT experienced a notice incident on May 8, 2026, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 11:49 AM UTC
Resolved
May 13, 2026, 05:05 PM UTC
Duration
5d 5h
Detected by Pingoru
May 08, 2026, 11:49 AM UTC

Update timeline

  1. investigating May 08, 2026, 11:49 AM UTC

    We have identified an AWS data ingestion issue in DoiT Cloud Intelligence impacting consolidated resold customers, we will provide an update shortly

  2. monitoring May 10, 2026, 06:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 05:05 PM UTC

    We are pleased to confirm that the AWS data ingestion issue in DoiT Cloud Intelligence, impacting consolidated resold customers, has now been resolved. All affected data ingestion workflows are operating normally again. Thank you for your patience and understanding while our teams worked to address this issue.