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Last checked 3m agoActive incident: Investigating incorrect April AWS cost data for some CloudH…
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Real-time DoIT status, recent outages, and incident history — pulled directly from DoIT's official status page at https://status.doit.com every 5 minutes. Pingoru tracks 18 DoIT services and has captured 5 incidents in the last 90 days (97.96% uptime). Get email, Slack, Discord, or webhook alerts the moment DoIT reports a new incident — free for 5 monitors, no credit card.
Amazon Web ServicesActive incident 1
- Cloud Cost AnalyticsDashboardsBilling
Timeline · 4 updates
- investigating · May 18, 2026, 01:05 PM UTC
We are investigating a recurrence of a CloudHealth-related issue affecting April AWS cost data and assessing the impact on April invoices for multiple customers. Some customers may see inaccurate or otherwise inflated April charges in DoiT Cloud Intelligence. Our current checks indicate that the values shown in DoiT match the data currently available in CloudHealth, and we are working with CloudHealth to confirm scope and resolution steps. We will share another update as soon as we have more information.
- identified · May 20, 2026, 09:14 AM UTC
CloudHealth has identified the affected customers and is currently updating their billing data. We are continuing to closely monitor their progress. Once CloudHealth confirms the data update is complete, we will review the results on our side and share a further update. Thank you for your patience and understanding.
- identified · May 26, 2026, 06:46 AM UTC
CloudHealth has advised that they have implemented a fix for this issue, and we are now monitoring and validating the outcome on our side. At this time, we are reviewing the data on our side to verify its integrity. We will share a further update once this validation is complete. Thank you for your patience and understanding.
- monitoring · May 27, 2026, 01:47 PM UTC
CloudHealth has advised that they have implemented a fix for this issue and updated the affected data. We are now monitoring the data to ensure everything continues to behave as expected. We appreciate your continued patience while we complete these checks.
Latest: CloudHealth has advised that they have implemented a fix for this issue and updated the affected data. We are now monitoring the data to ensure everything continues to behave as ex…
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Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · May 08, 2026, 11:49 AM UTC
We have identified an AWS data ingestion issue in DoiT Cloud Intelligence impacting consolidated resold customers, we will provide an update shortly
- monitoring · May 10, 2026, 06:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 13, 2026, 05:05 PM UTC
We are pleased to confirm that the AWS data ingestion issue in DoiT Cloud Intelligence, impacting consolidated resold customers, has now been resolved. All affected data ingestion workflows are operating normally again. Thank you for your patience and understanding while our teams worked to address this issue.
Latest: We are pleased to confirm that the AWS data ingestion issue in DoiT Cloud Intelligence, impacting consolidated resold customers, has now been resolved. All affected data ingestion …
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- Cloud Cost AnalyticsDashboardsAnomaly Detection
Timeline · 4 updates
- identified · Apr 06, 2026, 01:39 PM UTC
We have identified an issue affecting AWS customers regarding missing data
- monitoring · Apr 07, 2026, 12:07 PM UTC
We have implemented a fix for the AWS ingestion problem in DoiT Cloud Intelligence. The data for affected customers has been updated, and we are actively monitoring the ingestion pipeline to ensure stability.
- monitoring · Apr 08, 2026, 11:14 AM UTC
We are continuing to monitor AWS data ingestion in DoiT Cloud Intelligence. We have observed a recurrence of ingestion issues affecting a subset of customers. Customers whose AWS accounts are managed via CloudHealth on shared payer accounts may experience delayed or incomplete AWS cost data due to an upstream issue in CloudHealth. Data for other customers remains up to date, and we are closely monitoring all ingestion pipelines and working with CloudHealth to restore normal operation.
- resolved · Apr 10, 2026, 01:41 PM UTC
We have fully resolved the AWS data ingestion issues in DoiT Cloud Intelligence, including those impacting customers with AWS accounts managed via CloudHealth on shared payer accounts. Data is now populating as expected for affected customers, and ingestion pipelines are operating normally.
Latest: We have fully resolved the AWS data ingestion issues in DoiT Cloud Intelligence, including those impacting customers with AWS accounts managed via CloudHealth on shared payer accou…
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- Cloud Cost AnalyticsDashboardsAnomaly Detection
Timeline · 4 updates
- identified · Mar 27, 2026, 12:02 PM UTC
We have identified a problem with AWS data ingestion. Some customers are facing issues with AWS cost and usage data in DoiT Cloud Intelligence, while others are unaffected. Impacted tenants are experiencing delayed or missing AWS data in analytics and dashboards. We are actively working to identify the scope of the issue and are developing remediation steps simultaneously. Thank you for your understanding during this time.
- monitoring · Mar 27, 2026, 04:09 PM UTC
We have deployed a fix to address the AWS ingestion issue in DCI. The impacted customers’ data has now been updated, and we are closely monitoring the ingestion pipeline to ensure it remains stable and no further impact occurs.
- monitoring · Mar 30, 2026, 02:53 AM UTC
The AWS data ingestion is currently working as expected. Our Engineering Team is continuing to monitor to ensure the issue is fully resolved. We will update further as the resolution is fully confirmed.
- resolved · Mar 31, 2026, 04:21 PM UTC
The AWS ingestion issue in DoiT Cloud Intelligence has been resolved, and the affected data has been updated. Thank you for your patience.
Latest: The AWS ingestion issue in DoiT Cloud Intelligence has been resolved, and the affected data has been updated. Thank you for your patience.
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Timeline · 3 updates
- investigating · Mar 26, 2026, 09:58 AM UTC
We have identified an issue affecting AWS customers regarding missing data from March 23rd. Our engineering team are currently working to identify the issue and we will provide an update shortly.
- investigating · Mar 26, 2026, 10:56 AM UTC
We are continuing to investigate this issue.
- resolved · Mar 26, 2026, 10:57 AM UTC
We have fixed the issue and expect data to be updated in your DCI console within the next few hours
Latest: We have fixed the issue and expect data to be updated in your DCI console within the next few hours
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See the full DoIT outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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- Started May 18, 2026, 01:05 PM UTC · ● 26d 6h
- AWS missing data ResolvedStarted May 08, 2026, 11:49 AM UTC · Resolved May 13, 2026, 05:05 PM UTC · 5d 5h
- AWS missing data ResolvedStarted Apr 06, 2026, 01:39 PM UTC · Resolved Apr 10, 2026, 01:41 PM UTC · 4d
- Started Mar 27, 2026, 12:02 PM UTC · Resolved Mar 31, 2026, 04:21 PM UTC · 4d 4h
- AWS missing data ResolvedStarted Mar 26, 2026, 09:58 AM UTC · Resolved Mar 26, 2026, 10:57 AM UTC · 58m