DoIT incident

General issue with opening GCP Expert Inquiry tickets from the DCI Console

Minor Resolved View vendor source →

DoIT experienced a minor incident on June 26, 2026 affecting Support & Consulting, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 11:12 PM UTC
Resolved
Jun 28, 2026, 01:02 PM UTC
Duration
1d 13h
Detected by Pingoru
Jun 26, 2026, 11:12 PM UTC

Affected components

Support & Consulting

Update timeline

  1. investigating Jun 26, 2026, 11:12 PM UTC

    We are currently investigating an issue impacting Google Cloud ticket submissions in the DCI Console. When attempting to open a ticket, the required GCP Project field displays no available options, preventing successful submission. If you are blocked by this issue and need to submit an urgent request, please select DoiT Console as the Cloud Platform and provide the full details of your request in the body of the ticket.

  2. identified Jun 27, 2026, 11:05 AM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Jun 28, 2026, 09:36 AM UTC

    The issue has been resolved, and our team is actively monitoring the results to make sure everything is working as expected.

  4. resolved Jun 28, 2026, 01:02 PM UTC

    The incident has been resolved. All systems are operating normally.