Ongoing since 11:35 AM UTC.
We are continuing to investigate this issue.
Update timeline
- investigating Nov 11, 2026, 11:35 AM UTC
We are experiencing an issue with the 3rd party billing system that is preventing invoice delivery to customers in Israel. While we work to resolve the issue, you can view your proforma invoice in DoiT Cloud Intelligence (DCI) console. Note that the PDF attachment is currently unavailable in the console. We are working on notifying the impacted customers using the billing profile’s contact email address. We will share another update as soon as we have more information.
- investigating Nov 11, 2026, 11:45 AM UTC
We are continuing to investigate this issue.
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