Resolved after 1 hour 45 minutes, affecting Web application, on July 26, 2023.
This issue has been resolved - all data in the KPI's Dashboard are displaying now.
Affected components
Update timeline
- identified Jul 26, 2023, 08:10 PM UTC
We are aware of the problem with KPI Dashboards in production. Some of the users don't see the data available in their dashboards. This is happening due to a planned data migration that we needed to run as part of a product improvement that was released today. In approximately 3 hours from now, the backlog should be processed and data will become available again.
- identified Jul 26, 2023, 09:49 PM UTC
The incident has been resolved - all data in the KPI Dashboards are displaying now.
- identified Jul 26, 2023, 09:49 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 26, 2023, 09:56 PM UTC
This issue has been resolved - all data in the KPI's Dashboard are displaying now.
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