Docyt incident

AI processing for invoices and receipts is down

Resolved after 15 hours 51 minutes, affecting Web application, on March 12, 2026.

monitoring Mar 12, 2026, 11:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 12, 2026, 10:50 PM UTC
Resolved
Mar 13, 2026, 02:41 PM UTC
Duration
15h 51m
Detected by Pingoru
Mar 12, 2026, 10:50 PM UTC

Affected components

Web application

Update timeline

  1. investigating Mar 12, 2026, 10:50 PM UTC

    Invoices and receipts are not getting processed by AI. We are looking at this issue right now and expect it to be resolved soon

  2. monitoring Mar 12, 2026, 11:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2026, 02:41 PM UTC

    This incident has been resolved.

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