DocuSign incident

Customers may experience errors when signing up for new accounts (Incident 5500)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on July 30, 2026 affecting DEMO, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 07:24 PM UTC
Resolved
Jul 30, 2026, 08:34 PM UTC
Duration
1h 9m
Detected by Pingoru
Jul 30, 2026, 07:24 PM UTC

Affected components

DEMO

Update timeline

  1. investigating Jul 30, 2026, 07:24 PM UTC

    We are actively investigating this issue.

  2. investigating Jul 30, 2026, 07:32 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 30, 2026, 07:57 PM UTC

    We have identified the issue and a fix is being implemented.

  4. resolved Jul 30, 2026, 08:34 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.