DocuSign incident

Inbound email not may be working for some customers (Incident 5475)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on July 27, 2026 affecting eSignature and NA1 and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 04:11 PM UTC
Resolved
Jul 27, 2026, 04:31 PM UTC
Duration
19m
Detected by Pingoru
Jul 27, 2026, 04:11 PM UTC

Affected components

eSignatureNA1NA2NA3NA4

Update timeline

  1. investigating Jul 27, 2026, 04:11 PM UTC

    We are actively investigating this issue.