DocuSign incident

Customers Unable to Purchase Plans (Incident 5034)

Minor Resolved View vendor source →

DocuSign experienced a minor incident on June 5, 2026, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 10:02 PM UTC
Resolved
Jun 05, 2026, 10:32 PM UTC
Duration
29m
Detected by Pingoru
Jun 05, 2026, 10:02 PM UTC

Update timeline

  1. investigating Jun 05, 2026, 10:02 PM UTC

    We are actively investigating this issue.

  2. identified Jun 05, 2026, 10:15 PM UTC

    We have identified the issue and a fix is being implemented.

  3. monitoring Jun 05, 2026, 10:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 10:32 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.