Documo experienced a minor incident on November 28, 2023 affecting Fax Services, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Services
Update timeline
- investigating Nov 28, 2023, 05:57 PM UTC
Our team has identified an issue causing outbound faxes to send at a delayed rate. Inbound faxing is working as expected. The team is working diligently to resolve. Updates to follow.
- monitoring Nov 28, 2023, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 28, 2023, 06:58 PM UTC
This incident has been resolved.