Documo incident

Issues with History page

Minor Resolved View vendor source →

Documo experienced a minor incident on June 18, 2024 affecting Web Portal, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 08:01 PM UTC
Resolved
Jun 18, 2024, 10:12 PM UTC
Duration
2h 10m
Detected by Pingoru
Jun 18, 2024, 08:01 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jun 18, 2024, 08:01 PM UTC

    We are currently investigating an issue with user's 'History' page within the portal. Updates to follow.

  2. identified Jun 18, 2024, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 18, 2024, 08:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2024, 10:12 PM UTC

    This incident has been resolved.