Documo incident

Outbound faxing delayed

Minor Resolved View vendor source →

Documo experienced a minor incident on August 2, 2024 affecting Fax Services, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 07:15 PM UTC
Resolved
Aug 02, 2024, 09:58 PM UTC
Duration
2h 42m
Detected by Pingoru
Aug 02, 2024, 07:15 PM UTC

Affected components

Fax Services

Update timeline

  1. identified Aug 02, 2024, 07:15 PM UTC

    We have identified an issue causing outbound faxing delays. Updates to follow.

  2. monitoring Aug 02, 2024, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2024, 09:58 PM UTC

    This incident has been resolved.