Documo incident

Unable to access portal

Minor Resolved View vendor source →

Documo experienced a minor incident on October 15, 2024 affecting Web Portal, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 06:40 PM UTC
Resolved
Oct 15, 2024, 08:44 PM UTC
Duration
2h 3m
Detected by Pingoru
Oct 15, 2024, 06:40 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Oct 15, 2024, 06:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 15, 2024, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2024, 08:44 PM UTC

    This incident has been resolved.