Documo incident

Portal delay

Minor Resolved View vendor source →

Documo experienced a minor incident on January 21, 2025 affecting Web Portal, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 09:25 PM UTC
Resolved
Jan 22, 2025, 12:41 AM UTC
Duration
3h 16m
Detected by Pingoru
Jan 21, 2025, 09:25 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Jan 21, 2025, 09:25 PM UTC

    We have identified an issue causing delays within our portal. Our team is actively working to resolve. Updates to follow.

  2. monitoring Jan 21, 2025, 09:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2025, 12:41 AM UTC

    This incident has been resolved.