DNAnexus incident

Platform API slow response times

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on July 11, 2023 affecting Titan API, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 05:53 PM UTC
Resolved
Jul 11, 2023, 06:44 PM UTC
Duration
50m
Detected by Pingoru
Jul 11, 2023, 05:53 PM UTC

Affected components

Titan API

Update timeline

  1. investigating Jul 11, 2023, 05:53 PM UTC

    Investigating slow API response times.

  2. monitoring Jul 11, 2023, 06:14 PM UTC

    API response times have recovered and we're monitoring.

  3. resolved Jul 11, 2023, 06:44 PM UTC

    This incident has been resolved.