DNAnexus incident

Investigating elevated API response times

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on January 24, 2024 affecting Titan API, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 12:15 AM UTC
Resolved
Jan 24, 2024, 12:25 AM UTC
Duration
9m
Detected by Pingoru
Jan 24, 2024, 12:15 AM UTC

Affected components

Titan API

Update timeline

  1. identified Jan 24, 2024, 12:15 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 24, 2024, 12:25 AM UTC

    This incident has been resolved.