DNAnexus incident

Investigating Elevated API response times

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on May 15, 2024 affecting Titan API, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 09:21 PM UTC
Resolved
May 15, 2024, 11:11 PM UTC
Duration
1h 49m
Detected by Pingoru
May 15, 2024, 09:21 PM UTC

Affected components

Titan API

Update timeline

  1. identified May 15, 2024, 09:21 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 15, 2024, 11:11 PM UTC

    This incident has been resolved.